How we price
The number, and everything that could move it.
Two words, two different things
An estimate is not an offer.
After the inspection
The firm offer
The complete list
What can move the number between those two points.
01 It is not quite the car we priced
A different build year, badge or gearbox to the one on the enquiry. This is far and away the most common one, and it is almost always an honest mix-up.
02 Damage we could not see
Panel damage, paint repairs, rust, a windscreen that needs replacing. Tell us up front and it is built into the number from the start, rather than changing it in your driveway.
03 Something does not work
Air conditioning, electrics, a warning light, a gearbox or a clutch on its way out. Say so early and it costs you nothing in the way you are treated.
04 The books are not there
A stamped logbook is worth real money to the dealer who buys the car next, so missing service history changes what we can pay for it.
05 The odometer is well off
More than about 5,000 km either side of what the enquiry said.
06 The title is not clean
A written-off or repairable write-off record, or finance nobody mentioned. We run the PPSR before we buy, so it comes up either way — much better sitting in the estimate than landing as a surprise.
And if it does change, you hear it early.
What we will not do