Your details
Who sees what you send us.
The short version: our own buying team, and whoever comes out to the car. Nobody buys your number from us, because we do not sell it.
What we collect
What you type into the form: your name, your mobile, your email if you give us one, your suburb, and the details of the car. Plus which ad or link brought you here — that is how we work out what our advertising actually costs us, and it is not tied to anything you do elsewhere on the internet.
Who sees it
SYCA's buying team, and the person who comes out to the car. That is the entire list. We do not pass your details to a panel of dealers, we do not sell them, and nobody gets them as a "partner" because you filled in this form.
When we contact you
A call about the car. After that, only about the thing we are actually doing — confirming a time, sending you a contract, telling you the money has gone. We are not going to ring you four times a day, and we are not going to chase you for a review afterwards.
How to make it stop
Tell us, in any way you like, including replying STOP to a text. It stops immediately — not at the end of a sequence, not after one more call. We keep a record that you asked, precisely so nothing starts it up again six months later.
What we keep, and for how long
If you sell us the car, we keep the records a licensed motor dealer is required to keep. If you do not, we keep the enquiry so that we do not ring you cold about the same car later, and so we can pick up where we left off if you come back to us.
Where it lives
In our own system, behind a login, not in a spreadsheet and not on somebody's laptop. Access is limited to the people named above.
Getting it wrong, or getting it back
Email hello@sellyourcaraustralia.com.au and ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. You will hear back within a few days rather than a few weeks.